Computer Operator | Social Media Manager | Sales & Customer Service
Highly organized Computer Operator and Social Media Manager with over 1 year of hands-on experience in Sales & Customer Service. Currently serving 100+ customers daily at Ershad Store while maintaining zero-error sales and cash reconciliation, and operating POS systems and bKash/Nagad MFS agent services. Previously worked on-site for www.patakuri.com, handling CMS and social media operations. Proficient in Meta Business Suite, WordPress CMS, and accurate data entry. A quick learner seeking remote or hybrid roles as a Computer Operator, Social Media Manager, Customer Support Specialist, or interested in Virtual Assistant.
Ershad Store
Jan 2025 — Present· 1 yr 9 mos
www.patakuri.com
Jul 2024 — Nov 2024· 4 mos
Managed website CMS updates, Bangla-English news typing, content editing, proofreading, and translation. Composed and managed the official email inbox and handled Facebook, Instagram, and other platforms via Meta Business Suite. Executed daily posting, community engagement, comment moderation, and assisted in photo/video editing using Canva & CapCut (basic editing).
2019 – 2022
SSC · General · 3.00
Computer Operator & Social Media Manager
2022