Entry-Level Customer Service, Client Support & Operations Professional | MS Office | Communication & Administration
Political Science graduate currently pursuing a Professional Master’s in Governance and Development Studies at Jahangirnagar University, with practical experience in private tutoring and freelance client projects. Skilled in customer and client communication, administrative support, documentation, data entry, Microsoft Office, research, scheduling, follow-up and task coordination. Experienced in understanding client requirements, managing timelines, maintaining records and working independently with attention to detail. Seeking an entry-level opportunity in customer service, client support, banking operations, administration, sales support or project operations where I can contribute, learn and grow professionally.
Self-Employed
ফেব ২০১৯ — বর্তমান· 7 yrs 7 mos
Provided personalised academic support, prepared lessons and study materials, assessed student progress, maintained regular communication with guardians, managed schedules and helped students improve their academic performance.
Self-Employed / Fiverr
সেপ ২০২১ — এপ্রি ২০২৩· 1 yr 7 mos
Designed social media graphics, promotional materials and user-interface layouts using Adobe Photoshop and Illustrator. Communicated with clients, analysed requirements, managed revisions and deadlines, and delivered quality design files while maintaining client satisfaction.
2025 – Present
Professional Master's · Governance and Development Studies
2019 – 2021
BSS · Political Science · 3.20
2016 – 2017
HSC · Science · 4.75
2014 – 2015
SSC · Science · 5.00
২০২২
Digital Bangladesh Computer Education
২০২১
Shikhbe Shobai