Zia Zafrin

Consistently meet 100%+ of monthly sales targets for EMI and Quick Credit products for every month. Successfully transformed high-volume daily call targets into active sales effectively with financial benefits. Proactively introducing and selling EMI facilities and Quick Credit to eligible accounts or cardholders. Provide financial service, matching customer needs with optimal credit solutions to ensure high conversion rates. Maintain a robust pipeline of qualified leads while ensuring a high call-to-conversion ratio through effective negotiation and relationship management.

Conceptualized and produced creative digital assets, including social media visuals, promotional content, and branding materials, aligning with client requirements and brand guidelines. Collaborated with cross-functional teams to brainstorm and refine design concepts, ensuring visually appealing and effective solutions. Managed remote work effectively, delivering high-quality designs on time and contributing to the overall creative strategy of the team

Completed a 6-month transcription project, accurately transcribing audio and video content into written text, maintaining high levels of accuracy and attention to detail. Delivered timely transcripts for various clients, ensuring quality and compliance with client specifications and formatting requirements. Collaborated with teams to improve transcription workflows and enhance productivity while meeting deadlines consistently