Md Shakib Khandaker Sany

Communicate directly with foreign clients in professional English to understand requirements, explain services, negotiate terms and close deals. Bid on freelance marketplaces with tailored proposals, working toward set targets with consistent follow-up. Maintain organized records of client interactions and agreements, following structured processes for bidding, negotiation and deal confirmation.

Collaborated with the design team on live client and internal projects, creating wireframes, prototypes and high-fidelity Figma designs. Prepared annotated, developer-ready handoffs, supported design-system consistency and maintained detail-checked documentation.

Consulted prospective students on academic programs, admissions and career opportunities, guiding them toward enrollment. Handled a high volume of daily queries in person and by phone, resolving each one promptly, accurately and courteously. Maintained accurate student records in CRM-style systems, followed up on open items, and prepared status updates for administrative teams. Relayed student feedback to administrative teams, escalated complex issues and closed the loop with the student; handled sensitive information with care.

Led a 4-member team to deliver a cross-platform mobile app (Flutter, Firebase) from design to deployment. Built the complete design system, component library and interaction patterns in Figma. Managed Agile sprints, design reviews and stakeholder presentations; prepared documentation and tracked tasks and deadlines.

Designed 35+ web and mobile UI prototypes with strong usability, visual hierarchy and accessibility, using Figma auto-layout and component libraries. Conducted user research and flows; improved usability scores by 30%+ through iterative testing; delivered developer-ready handoffs with design tokens and annotated specs. Reached out to prospective clients, pitched services and converted inquiries into 35+ paid engagements, building relationships that led to repeat business and referrals. Wrote and structured published case studies and used AI-assisted tools to speed up research, documentation and reporting.

Organized section-level events for Section G (50 students), including a picnic and student plays, handling planning, scheduling and on-the-day coordination. Helped run academic seminars, tech events and student programs, handling logistics and attendee support, and designed event branding and promotional materials in Figma and Canva.

Took part in design workshops and peer-learning activities; collaborated on club projects and university branding initiatives.