Customer Success Executive (Part- Time) · Wander Woman
To build a rewarding career in Human Resource Management where I can utilize my knowledge of recruitment, talent management, employee engagement, and HR operations. I aim to work in a dynamic organization where I can develop my professional skills, contribute to employee and organizational growth, and create value through effective people management.
Wander Woman
Aug 2025 — Present· 1 yr 1 mo
Provided prompt customer support and resolved inquiries. Coordinated with clients, vendors, and internal teams. Maintained accurate customer records and documentation. Assisted with scheduling, follow-ups, and administrative tasks. Built positive customer relationships to improve satisfaction. Analyzed customer feedback and supported service improvements.
Dutch Bangla Bank LTD
Nov 2025 — Feb 2026· 3 mos
Learned day-to-day general banking operations and branch functions. Assisted with account opening, KYC, and customer verification. Supported cheque book, debit card, and documentation processes. Gained knowledge of deposits, withdrawals, clearing, and fund transfers. Handled customer queries and maintained accurate banking records. Developed proficiency in banking software, MS Office, and teamwork.
United International University (UIU)
Nov 2024 — Feb 2025· 3 mos
Counseled students on academic and personal development. Guided students to improve performance and confidence. Assisted faculty with classroom and administrative tasks. Coordinated communication between students and teachers. Supported a positive and effective learning environment.
2026 – 2028
Masters of Business Administration (MBA) · Human Resource Management · 3.89
2022 – 2026
Bachelor of Business Administration (BBA) · Supply Chain Management · 3.82
2018 – 2020
Higher Secondary School Certificate · Science Background (English Version) · 5.00
2016 – 2018
Secondary School Certificate · Science Background (English Version) · 4.56
2024